Q1. Which foods are suitable for slicing, and can fresh meat be cut?
Our slicer series is masterfully designed to slice frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity, and can accessories be bought separately?
The minimum order quantity is just 1 unit, and we offer the flexibility to purchase accessories separately.
Q3. Is there stock available for immediate delivery of orders and sample orders?
For stock products, 1-5 units are ready for dispatch within approximately 5 days. For larger or customized orders, delivery times are negotiable, tailored to your specific needs and order quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for quality inspection and gaining insights through market testing.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. For quality issues, free accessories are supplied, though consumable accessories are not covered under warranty.
Q7. How many types of plugs are available for selection?
Choose from a variety of plug types: Australian, English, American, European, and more, customized to suit your needs.
Q8. What material is used for the packaging box?
Our standard machines are packed with 5 layers of Mica and foam for superior protection. We also offer the option to customize cardboard boxes for your needs.
Q9. How does your factory ensure quality control?
We place paramount importance on quality control throughout every stage of production.
Each product is subjected to 100% comprehensive testing before it is packaged and shipped, ensuring excellence.
Q10. What are your payment terms for production?
We require 100% full payment prior to the commencement of production.
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