Q1. Which foods are suitable and can fresh meat be cut by this machine?
Our slicer series excels in cutting frozen meats (excluding bones), as well as vegetables, fruits, and sausages. For optimal performance, we do not recommend cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and our accessories are available for separate purchase to cater to your specific needs.
Q3. Is there any stock available for immediate delivery of orders and sample orders?
For stock products, delivery can be expected within approximately 5 days for 1-5 units. For larger orders or custom products, delivery times are tailored to your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and serve as a valuable tool for market testing.
Q5. What are your payment terms?
Our payment methods are versatile, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year, providing free accessories for quality issues. Note, consumable accessories are not covered under the warranty.
Q7. How many types of plugs are available to choose from?
We offer a variety of plug types including Australian, English, American, and European, all customizable to your requirements.
Q8. What material is the packaging box made of?
Our standard machines are encased in durable 5-layer Mica and foam packaging, with an option for customized cardboard boxes to suit your preference.
Q9. How does your factory ensure quality control?
Quality control is our top priority, upheld rigorously from the start of production to the final stages.
Every product is subjected to a thorough 100% comprehensive testing process before it is packaged and dispatched.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production.