Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is versatile, perfect for slicing frozen meat (excluding bones), vegetables, fruits, and sausages. For optimal results, we recommend avoiding the slicing of fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and all accessories are available for individual purchase, ensuring flexibility to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
In-stock items, ranging from 1 to 5 units, are ready for dispatch within approximately 5 days. For larger or custom orders, delivery timelines will be tailored to your specific requirements and order size.
Q4. Can I take samples for market testing?
Absolutely. Our sample orders are ideal for conducting quality inspections and market testing, providing assurance and insight into our product offerings.
Q5. What are your payment terms?
We offer a variety of payment options to accommodate your preferences, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our remote one-year warranty. Should any quality issues arise, we provide free replacement accessories, though consumable parts are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options to suit your needs, including Australian, English, American, and European plugs. Each option can be specially customized to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed using 5 layers of Mica and foam to ensure maximum protection. Additionally, we offer the option to customize packaging with cardboard boxes tailored to your preferences.
Q9. How does your factory ensure quality control?
We place a paramount emphasis on maintaining rigorous quality control throughout the entire production process, from inception to completion.
Every single product is subjected to a meticulous 100% comprehensive testing procedure before it is packaged and shipped, ensuring the highest quality standards are met.
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