Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to cut frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit. Accessories can be purchased separately, offering flexibility to meet your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger or customized orders will be negotiated based on your specific requirements and quantities.
Q4. Can I take samples for market testing?
Yes. Sample orders are available for quality inspection and market testing, ensuring our products meet your expectations.
Q5. What are your payment terms?
We offer a variety of payment methods for your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. For quality issues, free accessories are supplied, although consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
We offer a selection of plug types, including Australian, English, American, and European plugs, customizable to your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with five layers of Mica and foam. We also offer custom cardboard box options to suit your preferences.
Q9. How does your factory handle quality control?
Quality control is of utmost importance to us at every stage of production.
Each product undergoes 100% comprehensive testing before it is packaged and shipped to ensure maximum quality.