Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series is optimized for cutting frozen meat (without bones), along with vegetables, fruits, and sausages. To ensure optimal performance and product longevity, we advise against slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit, and we offer the flexibility to order accessories separately, catering to your specific needs.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect delivery in approximately 5 days. Larger orders or customized products will be tailored to your specifications, with delivery times negotiated accordingly.
Q4.Can l take samples for market testing?
Absolutely. We facilitate sample orders for thorough quality inspection and insightful market testing, helping you make informed decisions.
Q5. What are your payment terms?
We offer diverse payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more to accommodate your preferences.
Q6. What are your after-service terms?
Our comprehensive after-service includes a one-year remote warranty. For quality-related issues, we provide complimentary accessories, although consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
Indulge in a world of customization with our diverse plug options: the Australian plug, English plug, American plug, and European plug, among others. Tailor your selection precisely to meet your unique requirements.
Q8. What material is the packaging box made of?
Our standard machines are meticulously encased with a robust 5-layer combination of Mica and foam. For those seeking something bespoke, we offer the option to customize with durable cardboard boxes, tailored just for you.
Q9. How does your factory do quality control?
Quality control is our paramount focus, meticulously maintained from the inception of production to the final stages of completion.
Every single product is subjected to a rigorous 100% comprehensive testing process, ensuring top-tier quality before it is carefully packaged and dispatched.