Q1. Which foods are suitable and can fresh meat be cut?
Our slicers expertly handle frozen meats (excluding bones), vegetables, fruits, sausages, and more. Fresh meat slicing is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Order with flexibility: Our minimum order is just one unit, with the option to purchase accessories separately for your convenience.
Q3. ls there any stock available for the delivery time of orders and sample orders?
Stock products, ranging from 1-5 units, ship in approximately 5 days. For larger or customized orders, delivery is negotiable based on your specific needs and quantities.
Q4. Can I take samples for market testing?
Certainly! Sample orders are available for quality inspection and market testing, ensuring satisfaction before committing.
Q5. What are your payment terms?
We offer diverse payment options to suit your needs, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty, addressing quality issues with free accessory replacements, excluding consumables.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs, including Australian, English, American, and European, customized to meet your regional requirements.
Q8. What material is the packaging box made of?
Our standard machines are secured in robust 5-layer Mica and foam packaging. We also offer customizable cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We prioritize meticulous quality control at every production stage to ensure superior standards.
Before packaging and shipping, every product undergoes 100% comprehensive testing to guarantee perfection.